293 Privacy Policy — How Your Information Is Protected
This policy clearly explains how your personal information is collected, used, and protected on 293. Please read it carefully before using the platform.
What Information We Collect
When you register and use 293's services, the following types of information may be collected:
- Account Information: Full name, email address, mobile number, date of birth, and a national ID or equivalent document for identity verification.
- Payment Information: bKash, Nagad, or Rocket number and BDT (৳) transaction details. Card or bank information is not stored directly on 293's servers.
- Device & Browser Information: IP address, device type, operating system, browser version, and mobile usage information.
- Usage Data: Login time, pages visited, betting activity, and session duration.
- Cookies & Tracking Data: Cookies and similar technologies are used to enhance your browsing experience on the site.
Data collection is limited strictly to service delivery, security assurance, and compliance with applicable laws.
How Your Data Is Used
293 uses the information collected for the following purposes:
- Managing account creation, identity verification, and the login process.
- Processing all financial transactions, including betting, deposits, and withdrawals.
- Ensuring platform security and preventing fraud.
- Enhancing user experience and delivering personalized services.
- Providing customer support and resolving complaints.
- Fulfilling applicable legal obligations and meeting regulatory requirements.
- Sending promotional offers and bonus-related updates (with your consent).
293 never sells your information or uses it for unauthorized purposes.
Cookies & Tracking Technologies
293's website and mobile site use cookies. Cookies are small data files stored in your browser that help improve site functionality.
We use three main types of cookies:
- Necessary Cookies: Essential for maintaining login sessions and ensuring platform security.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze site usage and improve our services.
You can manage or disable cookies through your browser settings, though doing so may limit certain site functionality.
Data Retention, Security & Third Parties
293 uses industry-standard technology to protect your personal information. All data transfers are secured via SSL (Secure Socket Layer) encryption, and data stored on our servers is kept in encrypted form.
Data is retained only for as long as necessary to provide our services and meet legal obligations. Even after account closure, certain information may be kept for a defined period as required by law.
Sharing Information with Third Parties
293 may share information with third parties in the following limited circumstances:
- Authorized payment partners for processing transactions (bKash, Nagad, etc.) — solely for completing transactions.
- In response to valid requests from law enforcement agencies, in compliance with legal obligations.
- Technical service providers for the site, operating under confidentiality agreements.
Your information is never sold or transferred to any third party for advertising or commercial purposes.
Your Rights & Policy Changes
As a 293 user, you have the following rights:
- Right of Access: You can request to view the information 293 holds about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: Under certain conditions, you may request the deletion of your personal data. However, some information may need to be retained for legal reasons.
- Right to Object: You can request to opt out of receiving marketing communications.
About Policy Changes
293 reserves the right to update this Privacy Policy as needed. Users will be notified on the platform of any significant changes, and the latest version will always be available on this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions or requests, contact our support team at: [email protected]
For further assistance, visit our FAQ View or Terms & Conditions Read.